Wednesday, June 17, 2009

The Sovereignty Claims of Indigenous Peoples

Think about it from their perspective. Assume you are part of a group that has inhabited a place for at least a thousand years. Your ceremonies and traditions date back a lot farther than those of the interlopers who now control every aspect of your life.  Your people have been connected to that particular place for all of recorded history.  Yet, now, the national government that surrounds you wants to dictate what you can and cannot do with your land and how your children should be educated.. That national government has sold the mineral rights out from under you (and kept all the money), polluted the waters you depend on, and stripped the forest that has always been your primary source of food. Wouldn't you be angry?

There are more than 300 million indigenous people in the world in this situation. There are at least 5000 different first nations in more than 70 countries. Most of these groups are fighting for their survival -- arguing that they should have control over their ancestral lands and be allowed to decide what happens within their borders.  In most instances, though, their sovereignty claims have been rejected.  In the United States, many Native Americans live in the worst economic conditions in the country.  They do not control what happens in their lives. While some Americans blame the tribes for their current circumstances, there can be no question that the American government has refused to allow the Indians to control their land and water and has not lived up to the promises that the American government has made over the past several hundred years.  In Australia, Latin America, Asia and in parts of Europe, First Peoples struggle for recognition and fair treatment.  While the United Nations has, after 25 years of discussion, finally passed a non-binding Declaration on the Rights of Indigenous Peoples, the United States, Canada, Australia and New Zealand, all with significant indigenous populations voted against it.  While the Declaration talks about recognition, it provides no imperative for the recognition of  the sovereignty claims of First Nations.

In Canada, First Nations control the land (reserves) on which they live.  They have rights of various kinds (both through treaties and constitutional mandates) that fall short of sovereignty, but guarantee greater independence than almost anywhere else in the world.  The Sarayaku in Ecuador, the Mapuche in Chile, the Amerindians in Guyana, the Adivasi in India, and the Yonggom in Papue New Guinea have far fewer protections.  In Israel, the 46 Bedouin communities in the Negev are not even listed on official government maps and their long-standing  land claims have never been addressed by the Israeli Supreme Court. 

Sovereignty (i.e. full recognition of their status as independent states) may be beyond what
First Nations can hope for in this era, but greater autonomy -- and perhaps even independence with regard to a range of resource, education, and justice issues-- ought to be negotiable.  

I don't see, though, how the sovereignty claims of First Peoples can be resolved in the courts of the very countries that have preempted their rights.  And, I don't think it is very likely that existing national governments will agree to have these claims adjudicated in international courts. To do so would mean allowing international bodies to contravene national sovereignty. (We've heard that argument a lot in the United States whenever questions of the World Court's jurisdiction are raised). That leaves the entire burden on individual First Nations to mobilize political support (both locally and globally). Given their lack of financial resources and their unwilling to engage in domestic politics (which would put them in the same position as any other interest group in a country when what they want is recognition of their sovereign rights), this is not a promising strategy. An international mediation approach might be worth considering.  In the same way that mediation has been used to resolve war and peace issues between contending nations as well as among waring factions within a country, it could be used to provide an in informal context in which national governments and First Nations could explore alternatives to full sovereignty.   

See Lawrence Susskind and Isabelle Anguelovski, Addressing the Land Claims of Indigenous Peoples published by the MIT Program on Human Rights and Justice for case studies of efforts by 14 indigenous peoples around the world to pursue their land claims.
(This can be downloaded for free at http://mit.edu/phrj/publications-phrj/indigenous-peoples.pdf)

Tuesday, June 9, 2009

Urban planning: The key is collaboration

Urban planning is a profession. People all over the world are trained to be urban planners and they have been for a long time. They study a variety of things including patterns of urbanization, land use and the design of cities, techniques for financing economic development, community organizing and mobilizing strategies, approaches to ecosystem maintenance and restoration, and the history of plan making.  More than ever, planners are viewed as generalists with a specialty.  Generalists in that they need to know about all the possible ways of intervening --through a complex web of institutions -- to improve the quality of life in places and spaces.  Specialists in that the various sub-sectors in which they work (transportation systems, housing production, waste handling systems, social service provision, green building design, information management, job creation,  ecosystem management, etc.) require increasing depth of knowledge to be effective. Above all, planners must know how to reconcile conflicting claims in the face of limited resources.  It is not possible to take action in the public arena without political support. So, planners have to know how to generate an informed constituency ready, willing and able to push for change. 

If planners think they only work for whoever happens to be in power at the moment, they will quickly be pushed out as new leaders are voted in and old leaders are put out to pasture.  If planners claim to be above the political fray (working on behalf of some vague "public interest" that only they understand), they'll also be out of work quickly because they won't be able to secure the political mandate they need to be effective. If they try to argue that their role is to provide independent technical advice they'll quickly be outdone by other professionals with more in-depth technical training or greater expertise.  The only way planners can make a case for the indispensable role they play is to argue that they are uniquely skilled to broker interactions among those in positions of power, stakeholders who make up the constituencies of those who are elected and appointed, and the technical specialists who have a great deal of "know how" but very little "know why." Planners need to be "implementation specialists" who can make things happen.

Implementation specialists need three kinds of specialized knowledge.  They need to know how to frame problems in tractable ways.  The need to know how to facilitate joint problem solving. And, they need to know how to read and take action within complex institutional settings. If I try to lift a heavy object in the wrong way, I won't be able to move it, and I'll hurt myself in the process.  But, if I lift it properly I can move it anywhere I like.  Problem setting, or framing as it is sometimes called, requires in-depth knowledge of the systems or environments within which I'm operating.  Especially when there are lot of players involved (and they feel strongly about things), skilled facilitation is the key to generating informed agreement and meaningful commitments.  I've got to help people use their time wisely and deal with their differences in constructive ways. Charting a course of action in a complex setting and convincing others to follow suit requires knowing how to build trust, assume the temporary mantle of leadership and communicate effectively. All these competences can be taught, although the learning proceeds more quickly in coaching (inductive) rather than didactic (deductive) settings. 

Urban planning fails whenever designs, policies and programs are imposed on unwilling or unsuspecting stakeholders.  And, phony commitments to participation or consultation don't fooled anyone. Decide-announce-defend has been the mantra for far too long (and it still is) in a many  urban planning settings.  Serious consultation requires that problems be defined jointly, options be considered together (in light of information collected in concert), decisions be made transparently and accountably; and monitoring, adjustments and learning be truly collaborative.  Decision-making responsibility and political power may be asymmetrical, but it is nevertheless in the interest of those in positions of authority to find out what they can and should do that will win the broadest possible support. Planners can help. Urban planners needs to know how to build informed consensus, especially in situations where the wrong policies will put lives in jeopardy. 

The urban planning field is going through one of its periodic crises of confidence.  While the majority of the earth's population is now living in urban areas, planners wonder whether they have an important role to play.  Given the claims of other professions (like civil engineering, management, architecture and applied social science), planners wonder how they can compete. As it turns out, there is no other profession better equipped to build informed agreements on what ought to be done (to improve the quality of life in all kinds of places and spaces). There are no other professionals with a clearer sense of the kinds of changes that are important or how to build consensus regarding the most effective ways of realizing them. 


Tuesday, June 2, 2009

Governance: What does it mean? And, what is good governance?

We hear the term governance all the time. Sometimes it is used to characterize corporate relationships among stakeholders, stockholders and boards of directors.  It is often used in international circles as a way of characterizing relationships among sovereign nations -- who are not obliged to defer to a higher authority -- or among governmental and non-governmental organizations who interact, but are on very different levels. Sometimes governance is used mistakenly as a synonym for government; but, government refers to the structure while governance refers to the style or method by which decisions are made and conflicts among actors are resolved. Politics is related, but different.  It refers to the exercise of power within governance. Governance is about hierarchy, custom, style of interaction and decision rules. When organizations or groups of actors are chided about the way they govern themselves, it often means that they are not paying enough attention to the way they involve (or communicate with) their members prior to making decisions.

Imagine a large trade association made up of hundreds of members who have chosen to join because membership guarantees them a range of direct and indirect benefits. As members, they expect to have some say about the policies, standards and rules by which the association governs itself.  They may try to be appointed to sub-committees or volunteer to join a working group to draft a report or suggest changes in policy. The full assembly, though, or an elected Executive Committee must make the final decisions.  Regardless of the size of the group, they will rely on explicit rules to control how decisions are made.  They may develop parallel unwritten customs by which certain tasks are handled (and the formal rules are by-passed with the tacit concurrence of the membership).  And, over time, every group or assembly  need a process by which it can amend its formal rules and informal customs. Above all,  members want to be able to be able to hold their elected and appointed leaders accountable for operating "according to the rules."

Most organizations rely on some combination of voting and informal conversation.  They might appoint task forces or sub-committees to produce proposals by consensus, but require a majority (or even a two-thirds) vote of their Executive Committee or the full membership to make a formal decisions.  They might use weighted voting to ensure that there is a minimum level of support from various sub-categories of the membership before any action to be taken. The combination of formal decision rules (like majority voting) and informal procedures (like an informal commitment to continue talking until consensus is reached) constitute an organization's governance style.

I often wonder why more groups, organizations and associations (at every level) don't formally adopt a consensus building approach to governance.  I presume they rely on voting because they are worried that consensus won't guarantee a clear result when they need a decision.  But, these same organizations are likely to expect their task forces, working groups and sub-committees to operate on an informal consensus building basis. Their worry, I guess, is that factions will form and internal politics will make it impossible to take formal action if they operate on a consensus basis.  There are three ways of heading off such problems.  First, important problem-solving and group decision-making efforts should be facilitated or mediated by trained professional neutrals. Most people don't realize that skilled mediators can help with consensus building long before an impasse is reached.  Indeed, their involvement can be the key to avoiding a confrontation. When someone who knows what they are doing (and is not trying to steer the group toward a particular outcome) is managing the conversation, it is much easier for a group to reach agreement.  Second,  the facilitator or mediator should undertaken confidential and not-for-attribution conversations with as many of the participants as possible before any important meeting.  This will make it easier for the neutral to help the group set an appropriate agenda, manage time, make sure that everyone is heard, and think ahead about how fundamental conflicts might be re-framed for the good of the group or organization.  Third, the way that decisions are posed has a lot to do with whether or not consensus can be reached.  If a group is given a package of proposals (or a set of contingent alternatives) to consider at one time, it is much easier to get the group to accept what is being proposed.  It is when agenda items are considered one at a time, and each becomes a knock-down, drag-out battle that consensus building becomes difficult.  Rather than fight about who is right regarding an uncertain future, "if-then" options can allow the group to proceed with contending sides each certain they have gotten their way.  Once participants know that issues of greatest concern to them will be addressed in a manner they find comfortable, they are much more likely to let others in the group "win" on issues they find most important to them.  

We know all this, yet, most governance processes are not professional facilitated or mediated. They do not begin with an agenda, time table or neutral manager working to ensure that the important concerns to participant will be addressed.  And, they tend to take issues up one at a time, exacerbating conflict and making it harder to reach agreement. A great many groups say that are committed to collaborative governance, but they are not.  If they make decisions by majority voting, then they are not committed to collaborative governance.

Governance that relies on a consensus building approach is more likely to satisfy all its members.  (Their interests are guaranteed to be met.)  For those concerned about the efficiency of collaborative governance, there are simple ways of ensuring that even the most divisive issues can be framed and discussed in ways likely to yield informed agreement in a relatively short time. 

 


Sunday, May 10, 2009

Green Technology Innovation

Population growth is increasing.  Efforts to raise the standard of living of the many billions of people living in poverty should also continue.  Therefore, the only way to achieve more sustainable development in the face of all that growth is through technology innovation.  More people spending more money on more things will surely use up our finite resources and create unmanageable waste streams.   Only if we can figure out how to house, feed, hydrate, transport, employ, heat, cool and nurture billions of people more efficiently will we be able to reduce greenhouse gas emissions and maintain acceptable quality of life levels.

So, it is important to understand how to promote green technology innovation "at scale."  We need more than a few gizmos and gadgets -- we need continuous technology innovation at a global scale that enables us to (1) substitute information and communication for transportation, (2) quit wasting enormous amounts of energy and find cost-effective ways of re-using materials of all kinds; (3) live satisfying lives at higher densities; (4) substitute renewable energy of all kinds so we can stop relying on dwindling stocks of polluting fossil fuels; (5) preserve water supplies and other important ecological resources while maintaining the full range of nature's services (that will otherwise cost us vast sums to duplicate artificially); (5) rely on local sources of food; (6) build more energy efficient and healthier buildings while preserving historical structures; and (7) do all of the above in ways that increase rather than decrease personal autonomy and enhance our capacity to live and work together. 

I believe the consensus building approach to collective decision-making is the only way we will be able to promote green technology innovation at sufficient scale to achieve a meaningful shift to more sustainable patterns of development. 

Efforts of one group or segment of society to impose its views about sustainability on others who are unwilling will fail.  The costs of contentiousness and the difficulties of enforcement make the imposition of sustainable development policies on grudging segments of society almost impossible.

The good news is that we can achieve green technology innovation at every level -- local, state, national and international -- while reducing costs (and increasing personal benefits). There don't need to be any losers in the long run.  Once this is clear, it should be possible to earn across-the-board support for green technology innovation.   There are three steps involved in getting this idea across.  First, we need to clarify the real costs (to everyone) of continuing to do things in unsustainable ways.  The costs of duplicating nature's services, for example,  when we carelessly undermine normal ecological functions, must be factored into the price of everything we buy and use.  When people see what the "true costs" are of wasteful energy practices, new investments in energy efficiency (that pay back what they cost initially in just a few years) will garner strong support.  Second, we need to make explicit the net present value of everything we do -- both publicly and privately (i.e. what everything costs us in current dollars if we take account of the long-term costs we are imposing on ourselves).  Third, we need to hold everyone accountable for the trade-offs they make when they decide to maximize their short-term self-interest at the expense of everyone else's long-term interest. 

It shouldn't be that hard to do these three things.  In the same way that supermarkets are required to post unit prices and make the contents of each product explicit (i.e., what's the per pound or per liter cost of that product? what percentage of our daily required intake does it provide?) so, too,  everyone selling any product or service should be required to show the "full cost" of what they are selling using a standard system of calculating "sustainable prices."  

In addition, we should all be required to include a simple sustainability statement when we file our taxes.  If we are using more than our fair share of natural resources or emitting more than their fair share of pollution of various kinds, we should have to pay a surcharge. All of this money should be devoted to green technology innovation undertaken by public-private-civil society partnerships.  What we call Public Entrepreneurship Networks (PENS).  See web.mit.edu/dusp/etpp for more information.

The annual budgets of every unit of government should make explicit the discounted present value of their resource utilization patterns so consumers know what they are getting for their tax dollars.

Making all this information explicit would force everyone to make choices more self-consciously. If this were coupled with public policies setting norms of resource utilization and per capita limits on pollution,  and taxing performance outside fair share norms, funds would build up to support green technology innovation.  If innovation were supported only when it was undertaken by public-private-civil society partnerships, the new technologies that emerge would generate returns on investment split between private and public sources. 

Technology innovation follows a familiar pattern - invention, development, and dissemination. Recent theories of technology innovation, however,  show how decentralized and consumer-led modifications at each step can enhance the usefulness and the relevance of new technologies. More open innovation networks produce better results (although openness tends to undermine the return-on-investment to private owners or inventors).  When public entrepreneurship networks (PENS) are the innovators, the continuous streams of benefits that come from easier and wider utilization more than equal the benefits that would otherwise accrue to individual entrepreneurs.  To qualify for these funds, however, consensus needs to be generated among actors from all three sectors.  We see a growing number of examples of PENS-like success stories. (Email me at susskind@mit.edu if you want more information about them.)




Sunday, April 5, 2009

Climate Change: Adaptation vs Mitigation

There is a substantial risk that the continued release of greenhouse gases into the atmosphere will cause a range of adverse impacts including global warming, sea level rise, intensification of storms, changes in historical patterns of rainfall (and drought), threats to endangered habitats and the possible spread of infectious diseases.  Even if the countries of the world agree to take aggressive steps to stabilize or reduce CO2 emissions over the next twenty to fifty years, there is still a strong possibility that the cumulative effects of past greenhouse gas emissions will cause sea level to rise and storms to intensify for at least the next several decades, and probably longer.   Think about the worst storm you or your family can remember and the damage it caused.  What if storms like that occurred every ten years instead of every 100 years? 

Given such risks, it makes sense to search for low-cost ways of reducing CO2 emissions. Collectively, such steps fall under the heading of mitigation. We also need to be thinking about how to reduce the severity of whatever impacts do occur. These are generally called adaptation measures.   In the same way that cities and towns plan ahead for natural disasters like earthquakes, they should take steps to deal with the risks posed by climate change and sea level rise. This is particularly true for coastal communities.

There is a consensus building approach to managing the risks associated with climate change. First, coastal communities need to forecast the likely impacts of sea level rise, storm intensification, changes in rainfall patterns, and potential public health threats. They need to identify the ways in which their community is vulnerable. While this is not easy to do, most communities have documentation of the worst storms that have occurred in their area and the damage they did.  If there are photos, these can provide particularly useful evidence of what a two foot or an six foot rise in sea level might mean.  Communities can use various computer-based forecasting and scenario-casting tools to anticipate the risks that they face. Then, they need to inventory their options.  What can they do to protect themselves?  Our team at MIT (http://scienceimpact.mit.edu) has identified five types of responses:  reduce the vulnerability of the built environment by removing certain important structures from harm's way or protecting them in place by adopting new building or land use codes; protect water and waste water infrastructure by increasing water supplies and decreasing demand; protect wetlands and wildlife by preserving existing assets and enhancing their resiliency; preserve farm and forest land in the same ways; and invest in public education (including emergency preparedness, evacuation strategies, and civil defense). Once a community has an inventory of policy options, it needs to organize a public forum to consider which options make the most sense from a risk management standpoint. A lot of groups and individuals will need to be involved in joint fact finding and collaborative problem solving. (Professional facilitation can make the job easier).   Finally, communities need to enhance their adaptive management capabilities.   That means clarifying which agencies and organizations have responsibility for monitoring risks and implementing risk management strategies given new information.  

These are not merely technical tasks, they involve political choices, particularly about what money to spend and what added restrictions to impose on private property holders.  Such decisions can't be left to experts.  Communities must engage representatives of all relevant stakeholding groups in making these hard choices.  And, since we are talking about very complex "socio-ecological systems," nobody is going to get it right the first time.  A process of continuous public learning and adjustment will be required.

The global battle goes on over who should pay for mitigation and whether we can restrict
CO2 emissions while simultaneously encouraging economic growth in the developing world and economic recovery in the developed nations. Whatever these decisions, however, there is a high likelihood that we have already begun to feel the effects of climate change.  We can not ignore the risks (think Katrina and what happened when that city's infrastructure was overwhelmed). A consensus building approach can make it easier to reach fair, efficient, stable and wise agreements about how best to adapt. 

Sunday, March 22, 2009

Dealing with an Angry Public

On April 30th and May 1st, I offer a two day training program called Dealing with An Angry Public (www.pon.execseminars.com).  Along with my Harvard Business School colleague Michael Wheeler and Jeff Ansell, a well known Canadian journalist and media consultant, we show how a consensus building approach can be used to reshape interactions with various publics that are angry with you -- either because of what you have done, what you propose to do or what you stand for. Most of what passes for media training in such situations focuses on getting the right message across. We teach how to go beyond that and interact with angry publics by (1) acknowledging the concerns of the other side; (2) encouraging joint fact finding; (3) offering contingent commitments and promising to compensate unintended but knowable impacts; (4) accepting responsibility, admitting mistakes and sharing power; (5) acting in a trustworthy fashion at all times; and (6) focusing on building long-term relationships. 

In my award-winning book with Patrick Field by the same name (Dealing with an Angry Public, Free Press, 1995), we offer a whole series of illustrations that show why merely "sending messages," however they are framed, is not nearly as effective as face-to-face negotiation that aims to confront and resolve differences head-on. Too much of the crisis communications literature side-steps the need to negotiate.  And, almost all of it falls short because it assumes away the possibility of applying a mutual gains approach.  No matter who is angry at you or for what reasons, you can advance your interests by knowing the right way to interact with people.

If you refer to this blog when you register, we'll cut the registration fee by $500. Whether you work in the public sector or the private sector this highly interactive seminar (which will give you numerous chances to role play different kinds of conflict situations) can be of enormous help. More than 2500 people from all over the world have given our Angry Public seminar an average rating of over 14 on a 1 - 16 scale. 

Sunday, March 15, 2009

Why Would Anyone Bother to Cooperate?

In his new book, Free Riding, Richard Tuck challenges long-standing views about social cooperation.  Free riding, as most people know, involves decisions that many of us make not to get involved in group efforts because we can see that the outcome will probably be the same whether or not we participate,  and we will reap the benefits in any case. 
"Why bring something to the pot-luck supper?  The others will bring more than enough and I'll get plenty to eat." This is how a supposedly rational or self-interested individual is supposed to tote up gains and losses (to them) and make intelligent judgments about what to do. Tuck thinks otherwise.  He says, (that at least historically) most people have felt a moral compulsion to cooperate (regardless of what others might do).  They cooperate because it's the right thing to do.  In addition, by acting cooperatively they can take credit for helping to make something good happen. 

Free riding leads to what is generally known as the "tragedy of the commons." The tragedy arises when everyone decides it is not in their best interest to take care of a common resource, so no one does, and they all suffer.  This analysis has led many observers to conclude that the only way to get people to cooperate (i.e. to do "what they ought to do") when their collective well-being depends on it, is to coerce the appropriate behavior. More recent analysts, however, including Elinor Ostrom (Managing the Commons), have documented numerous instances of successful voluntary efforts to manage common pool resources.  Ostrom's work suggests that the tendency to "free ride" isn't as widespread as some people think. Tuck offers an elaborate philosophical explanation for why relatively current notions of (self-interested) rationality have taken us in the wrong direction. He suggests that for many centuries " the idea that we should not collaborate where the outcomes would clearly be beneficial to all of us" was "very far-fetched."  Tuck's point is that cooperation is often in our self-interest, even when our contribution might be negligible and even if we will share in the benefits if others take all the responsibility. I would argue that contributing to a group effort is not just the moral thing to do (the 18th and 19th century view) , it is actually the rational thing to do when we think about the long-term benefits (to us) as well as the long-term losses (to us)  if everyone chooses to free-ride.  We don't need a coercive government to help us see that.  So, I think there is a utilitarian or instrumental argument against free riding, and the economists have, indeed, got us headed in the wrong direction. 

Consensus building efforts in the public arena depend on voluntary cooperation on the part of a great many stakeholders. It is not always easy to explain at the outset why being part of a collaborative policy-making or problem-solving effort will produce a "better" outcome (for everyone involved). Nevertheless, that is the argument we try to make.  Some officials seek to "sell" cooperation entirely in terms of the responsibilities of citizenship, in much the same way they argue that everyone should exercise their right to vote.  In general, though, I think we can make a strong case for cooperating in self-interested terms as well.  "You should be part of the upcoming effort to figure out how your community is going to grow and develop.  If you don't get involved, others may take the town in directions that erode your property values and alter the way of life that keeps you here."  That argument only carries weight, though, when those being asked to get involved think that the officials will listen to them.  The key to that, in my view, is the choice of the decision rule that the participatory effort employs.  

If a group decides to vote on every decision and let the majority rule, then anyone with a distinctly minority point of view is sure to feel that there impact will be negligible.  That's why a commitment to a consensus building approach -- one in which groups "seek unanimity but settle for overwhelming agreement" is so much more likely to attract the full range of stakeholders. Parties say to themselves, "They'll have to listen to me.  They'll have to find a way to meet my wishes as well as everyone else's, or they won't be able to take any action at all."  

People cooperate for three reasons: (1)  because they see what will happen to them if everyone chooses to free-ride; (2) its the moral thing to do; and (3) they want to be able to shape decisions and affect outcomes.